Heal's ("Heal and Son Ltd") is a British department store chain comprising six stores, selling a range of furniture, lighting, accessories, home and garden wares.
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The original Heal's business was established in 1810 by John Harris Heal and his son.[1]
Originally a bed-making firm, Heal's was run as a family business designing, manufacturing and selling furniture, applied arts, interior decorating and household goods until 1983. The business has subsequently been in a number of ownerships trading as a retailer.
The notability of Heal's rests upon the achievements of Sir Ambrose Heal, who worked in the company as craftsman, designer and finally Chairman, for 60 years from 1893 to 1953.
Ambrose Heal’s contribution to the business, and to British furniture-making and applied design, was his marriage of the ethos of the Arts and Crafts Movement as to beauty and utility with the techniques and economics of commerce. The combination of 'Good Design' with industrial production was contrary to the moral, hand crafted principals of the Arts and Crafts Movement but was in line with the certain European approaches to bringing high calibre product design to a middle class market.
Following the precedent of the Deutscher Werkbund, which had been established in Germany in 1907, Ambrose Heal was one of the group of designers, industrialists and business people who founded the Design and Industries Association in 1915, slogan "Nothing Need Be Ugly".
Heal developed his business as a design, manufacturing and retail concern in accord with the philosophy of which he was a key proponent.
Heal’s has operated since its foundation in the Tottenham Court Road, and from the present site since 1840.[2] Its first purpose-built store, completed in 1854, was then one of the largest in London.
The central part of the present building was commissioned by Ambrose Heal and designed by his cousin, and best friend, Cecil Brewer of the architectural practice Smith and Brewer. It was completed in 1917 and is a distinctive modern building, immediately hailed as a landmark in shop architecture, subsequently extended in a number of phases. An extension on the southern side of the building was added in 1938, designed by Sir Edward Maufe.[3]
A second store was opened in Guildford in 1972 and the Company remained highly profitable until the mid 1970s, when it began to suffer losses, principally in the non-retail businesses.
Until its acquisition by Storehouse plc in 1983, the business operated as a number of separate companies carrying out particular trading activities. These included retailing, contracting, fabric conversion and wholesaling, cabinet furniture manufacture and bed and bedding manufacture. The various operating companies were owned by an investment company, Heal & Son (Holdings) Ltd. After the acquisition, a number of trading activities were reduced and the Company operated only as a retailer.
In 1984 Heal’s was expanded to five stores from the original two. In the recession of the late 1980s the business again incurred losses and after shrinking back to the two original stores the company was the subject of a management buyout.
The buyout became effective in September 1990 ending a seven-year period in the Storehouse group of companies. Whilst part of Storehouse, Heal's had been one of a national portfolio of retail chains. Following the management buyout the business merchandise range was expanded with most of the product lines changed to ranges designed especially for Heal’s.
In the second half of the nineties Heal’s started to expand and develop, opening a new store on King’s Road Chelsea in 1995 and floating the company on the London Stock Exchange in 1997. In 1998 a new store was opened in Kingston, London and then in November 2000 Heal's launched an ecommerce website www.heals.co.uk.
On 16 August 2001 Wittington Investments Limited acquired Heal’s plc reverting it to a private company. The new owner has stated that it supports Heal’s brand "unique character" intending it to continue as a contemporary home furnishing retailer.
Over the past five years, Heal’s has expanded nationally and developed on-line retailing. New outlets outside the South East of England include stores in the centre of Manchester opened in 2003, although this store has since closed, at Redbrick Mill in Batley, near Leeds in 2005 and Brighton in 2007.
September 2006 saw the refurbishment of Heal’s at 196 Tottenham Court Road, London W1. February 2009 saw the relaunch of the Heal's ecommerce website www.heals.co.uk